Privacy Policy and Data Rights

We take your privacy seriously and are committed to protecting your personal data in line with South African laws and international standards.

Information We Collect

We collect only the information needed to provide services and respond to your queries.

• Contact details submitted via our forms, including name, email, and phone number if provided.
• Details about your interests or topics when you join an event or request support through our website.
• Feedback, suggestions, or stories you contribute to community spaces or resource submissions.
• Technical information like IP address for website analytics and security purposes.

How We Use Your Data

Your data is used solely to enhance your experience and facilitate community engagement.

• To reply to your questions, provide workshop updates, or process your participation in events.
• To personalize resources based on your selected interests or feedback areas.
• To maintain site security, monitor engagement, and improve digital experiences.
• To fulfill any obligations under South African law regulating data privacy and protection.

Legal Basis for Processing

We ensure each data use is supported by a clear legal basis and your informed consent.

Our main lawful basis is your consent when you provide personal data to join our activities, plus legitimate interest for site security and analytics.

Sharing Information

We never sell your data. Information is shared only as outlined here.

• Personal information is shared with staff or volunteers strictly for the purposes of fulfilling your requests and supporting your creative journey.
• Data may be passed to trusted service providers who process site analytics securely.
• We will comply with law enforcement requests in line with South African data protection laws.

Data Security

We secure your data using industry-standard encryption, restrict access to authorized personnel, and regularly review our systems. Although every reasonable precaution is taken, no method can guarantee complete security. We advise you to use caution when submitting personal data online.

Your Rights

You have legal rights over your data collected via this site.

• Request access to the data we hold about you at any time.
• Request updates or corrections to any inaccurate or incomplete information.
• Ask for your data to be deleted where it is no longer required for service provision.
• Withdraw consent or object to processing, except where required by law.

Cookies

We use cookies for site performance and analytics. See our cookie policy for details on managing preferences.

View Cookie Policy View Cookie Policy

Contact Us

Please contact us with any privacy questions or data requests. Your privacy is important to us and we strive to address all concerns promptly.

Policy Changes and Updates

Any updates to this privacy policy will be noted here. Please check regularly for changes affecting your rights or how we use your data.